Genesys bought Pinkfish to add 500+ integrations and 25,000 MCP tools to Genesys Cloud AI, targeting end-to-end customer service automation across CRM, ERP, and billing.
Genesys bought Pinkfish to add 500+ integrations and 25,000 MCP tools to Genesys Cloud AI, targeting end-to-end customer service automation across CRM, ERP, and billing.
Two-thirds of B2C teams missed a cultural moment last year because they moved too slowly. Klaviyo's 2026 Match Day Ready Report maps four shifts in how AI is changing that.
Google, Meta, and TikTok are mandating transparency labels on AI-generated ads heading into 2026. Here is what that means for marketers running paid campaigns.
A Bluesky user found Claude citing their long-form articles within months of publishing. The pattern: specific topics, insightful writing, and inbound links.
n8n has 3,000+ free marketing workflow templates. Here are 7 tested ones covering email campaigns, lead enrichment, cart recovery, and content repurposing.
Zero-click AI search is shrinking open-web ad inventory and raising CPMs. Plus: ChatGPT phone leads convert at 49%, Google's 17 August bid target deadline, and the EU forcing Android open to rival AIs.
ReliableSoft published a Claude AI marketing walkthrough covering seven practical tasks, from weekly planning to competitor research, built around a single business example.
OpenAI released GPT-5.6 with three specialized variants and launched ChatGPT Work, an autonomous agent for workplace automation. Here is what was announced.
Adobe expanded GenStudio with a new commerce media network offering, Workfront MCP integration, Firefly Graph for enterprise, and a cross-channel CTV insights dashboard.
Klaviyo's 2026 Match Day Ready Report found that slow content pipelines cost marketers real revenue. Here is the 5-step vibe marketing workflow meant to fix that.