Europe's largest insurer is eliminating 7-8% of its Allianz Partners workforce. CEO Tomas Kunzmann confirmed the motive: generative AI now handles those customer service tasks.

Pie Tech launched with $19.5M in funding and three AI tools covering local search, ad campaigns, and 24/7 phone answering for small businesses. Lightspeed led the round.

Genesys bought Pinkfish to add 500+ integrations and 25,000 MCP tools to Genesys Cloud AI, targeting end-to-end customer service automation across CRM, ERP, and billing.

PCCA tapped TJM Labs as its official automation partner. TJM already processes 300,000 prescriptions daily across 400+ pharmacies with AI bots built by pharmacists.

JustAI closed a $17M Series A led by Base10, with backing from Y Combinator and Peak XV. The platform handles 600+ marketing decisions a month and drove $100M in customer revenue last year.

EZ Texting named Yogesh Khadilkar SVP of Marketing and announced an agentic AI marketing transformation. Here is what the hire signals for the SMS marketing space.

EZ Texting appointed Yogesh Khadilkar as SVP of Marketing to lead an agentic AI marketing transformation targeting the projected $30B AI-powered SMS market.

WPP and Google Cloud launched a frontier research initiative covering audience intelligence, content creation, campaign measurement, and agentic AI. Here is what it covers.

Palantir and Zeta Global are rearchitecting Zeta's Data Cloud on Palantir Foundry to connect enterprise operational data with real-time marketing decisions. Zeta projects $100M+ in annual revenue from the partnership.

From Zapier's 9,000+ integrations to UiPath's enterprise RPA, here's how six AI workflow automation tools stack up on pricing, features, and fit.

JustAI raised over $17 million led by Base10, with backing from Y Combinator and Peak XV. The platform claims $100M in customer revenue generated last year.

Barracuda Integrated Email Protection adds post-delivery clawback, an AI assistant, and multitenant reporting to Microsoft 365 and Google Workspace at no added cost for existing customers.